Question 1

What's included in your one-time deep cleaning service?

Accepted Answer

Top Shelf Cleaning's one-time deep cleaning service in Cincinnati provides comprehensive cleaning throughout your entire home. We dust all surfaces, light fixtures, blinds, and ceiling fans; clean all baseboards; thoroughly clean and sanitize bathrooms including toilets, sinks, showers/tubs, countertops, floors, mirrors, and vanities; clean and sanitize your kitchen including sinks, stove tops, countertops, microwave (inside and out), floors, cabinet faces, and refrigerator exterior; vacuum, sweep, and mop all floors; dust all bedroom surfaces; empty all trash and replace bags; and remove and organize clutter within reason. Our highly trained professionals use non-toxic, pet-safe cleaning products and arrive on time—no time windows or flex schedules. This service is perfect for spring cleaning, preparing for events, or getting your Cincinnati or Northern Kentucky home back to pristine condition. Our current holiday special offers deep cleaning for just $199 for homes up to 2,000 square feet and/or 2½ baths. Contact Top Shelf Cleaning at (513) 342-2556 or email simon@topshelfmaids.co for your free quote today!

Question 2

What's the difference between deep cleaning and move-in/move-out cleaning?

Accepted Answer

Top Shelf Cleaning's move-in/move-out service includes everything in our comprehensive deep cleaning package, plus additional detailed cleaning perfect for transitions. While deep cleaning covers all surfaces, floors, bathrooms, kitchens, dusting, and general cleaning, our move-in/move-out service goes further by cleaning bathroom cabinets and medicine chests (inside and out), kitchen cabinets (inside and out), sweeping the front door area, wiping all light switches and outlets, and offering optional refrigerator interior cleaning and oven cleaning for an additional charge. This extra level of detail ensures your Cincinnati or Northern KY home is completely ready for new occupants or spotless when you arrive at your new residence. Move-in/move-out cleaning is ideal for renters securing deposit returns, homeowners preparing to sell, or families moving into a new home and wanting it thoroughly sanitized before unpacking. Our family-run company serves all of Cincinnati, Norwood, Blue Ash, Covington, Newport, and surrounding areas. Call (513) 342-2556 or visit topshelfmaids.co to schedule your move-in/move-out cleaning service today.

Question 3

How often should I schedule recurring house cleaning?

Accepted Answer

The ideal frequency for recurring house cleaning depends on your household's specific needs and lifestyle. Top Shelf Cleaning offers weekly, bi-weekly (every two weeks), and monthly cleaning appointments throughout Cincinnati and Northern Kentucky. Weekly cleaning is best for busy families with children, homes with multiple pets, allergy sufferers who need consistent dust and allergen removal, or anyone who wants their home consistently spotless with minimal effort. Bi-weekly cleaning (our most popular option) works well for average households, working professionals, families with moderate traffic, and those balancing cleanliness with budget. Monthly cleaning suits light-traffic homes, single occupants or couples, supplementing your own regular cleaning, or seasonal maintenance. Recurring appointments ensure you're on our priority schedule with consistent service from the same trusted team. We arrive on time—no time windows—and use non-toxic, pet-safe products. Our recurring services include vacuuming, mopping, bathroom and kitchen sanitizing, dusting, and trash removal. Located at 4129 Ivanhoe Ave, Norwood, OH 45212, contact Top Shelf Cleaning at (513) 342-2556 or simon@topshelfmaids.co to discuss the best schedule for your home.

Question 4

Do I need to be home during the residential cleaning?

Accepted Answer

No, you don't need to be home during your Top Shelf Cleaning appointment in Cincinnati or Northern Kentucky. Many of our clients prefer to provide us with entry instructions (lockbox code, hidden key, garage code, or leaving a door unlocked) and go about their day while we clean. This is especially convenient for working professionals, busy parents, or anyone who wants to return to a sparkling clean home. If you do choose to be home, that's perfectly fine too—some clients prefer to be present, especially during the first cleaning, to point out specific areas of concern or answer questions. Our team of qualified professionals is fully trustworthy, respectful of your home and belongings, and focused on delivering excellent results whether you're home or not. We're a family-run company that takes pride in building long-term relationships with Cincinnati-area homeowners. Before your first appointment, we'll discuss entry preferences and any special instructions. We arrive on time (no time windows) and communicate clearly throughout the process. Call Top Shelf Cleaning at (513) 342-2556 or email simon@topshelfmaids.co to schedule your residential cleaning and discuss logistics.

Question 5

What's the cost of residential cleaning in Cincinnati?

Accepted Answer

Residential cleaning costs in Cincinnati and Northern Kentucky vary based on home size, condition, and service type. Top Shelf Cleaning offers transparent, competitive pricing with our current holiday special: professional cleaning for just $199 for homes up to 2,000 square feet and/or 2½ bathrooms. Factors affecting pricing include total square footage, number of bedrooms and bathrooms, current cleanliness level, service type (one-time deep cleaning typically costs more than recurring maintenance cleaning), special requests like interior refrigerator or oven cleaning, and whether you need move-in/move-out service with cabinet cleaning. Recurring appointments (weekly, bi-weekly, monthly) generally cost less per visit than one-time cleanings because maintenance cleaning requires less intensive work than initial deep cleaning. We also offer a referral program where you receive 10% off your next cleaning when you refer a friend. All pricing is provided upfront with free, no-obligation quotes—no hidden fees ever. Our family-run business serves Norwood, Cincinnati, Blue Ash, Covington, Newport, and surrounding areas. Contact Top Shelf Cleaning at (513) 342-2556 or email simon@topshelfmaids.co for a customized quote for your home.

Question 6

How long does a typical residential cleaning appointment take?

Accepted Answer

Residential cleaning appointments with Top Shelf Cleaning typically take 30-60 minutes for standard homes in Cincinnati and Northern Kentucky, though exact duration varies based on several factors. Small apartments or condos (under 1,000 sq ft) usually take 30-45 minutes. Average homes (1,000-2,000 sq ft, 2-3 bedrooms, 2 bathrooms) typically require 45-75 minutes. Larger homes (2,000+ sq ft, 3+ bedrooms, 2½+ bathrooms) may need 60-90 minutes. Deep cleaning or move-in/move-out services take longer than routine maintenance cleaning due to their comprehensive nature. Current home condition, level of clutter, and special requests also impact timing. Unlike other cleaning services that use unpredictable time windows, Top Shelf Cleaning provides accurate time estimates upfront and arrives exactly when scheduled—we respect your time. Our efficient, highly trained team works systematically without rushing, ensuring thorough cleaning of kitchens, bathrooms, bedrooms, living areas, floors, and all surfaces. Most Cincinnati clients schedule morning appointments so their home is fresh by afternoon. We're located at 4129 Ivanhoe Ave, Norwood, OH 45212. Call (513) 342-2556 or email simon@topshelfmaids.co for a time estimate specific to your home.

Question 7

Do you bring your own cleaning supplies and equipment?

Accepted Answer

Yes! Top Shelf Cleaning brings all necessary cleaning supplies, products, and equipment to every residential cleaning appointment in Cincinnati and Northern Kentucky. Our team arrives fully equipped with professional-grade vacuums, mops, microfiber cloths, scrub brushes, and all specialized tools needed to clean your home thoroughly. We use high-quality, non-toxic, eco-friendly cleaning products that are completely safe for children, pets, and family members with allergies or sensitivities. Our cleaning solutions are biodegradable, effective, and leave no harmful residues—your home will be safe for immediate use once dry. You don't need to purchase, store, or provide anything. However, if you have specific product preferences or sensitivities, we're happy to use your preferred cleaning supplies upon request. Just let us know when booking your appointment. This full-service approach means you truly don't have to lift a finger—just let us in and we handle everything. Our family-run company has invested in the best equipment and products to deliver superior results for Cincinnati-area homes. Contact Top Shelf Cleaning at (513) 342-2556 or simon@topshelfmaids.co to schedule your residential cleaning. Located at 4129 Ivanhoe Ave, Norwood, OH 45212.

Question 8

Can you customize residential cleaning services to my needs?

Accepted Answer

Absolutely! Top Shelf Cleaning understands that every Cincinnati and Northern Kentucky home has unique needs, and we're happy to customize our residential cleaning services accordingly. While we offer standard packages (one-time deep cleaning, move-in/move-out, and recurring appointments), we can tailor services to focus on specific areas, skip rooms you don't want cleaned, add specialty services like interior refrigerator or oven cleaning, adjust frequency and scheduling to match your lifestyle, accommodate special requests like organizing specific areas or cleaning particular items, and work around your schedule including evenings and weekends when available. Simply communicate your preferences when you call for your free quote, and we'll create a customized cleaning plan that fits your needs and budget. Our family-run company prides itself on flexible, customer-focused service—we're not a one-size-fits-all franchise. Whether you need extra attention in kitchens and bathrooms, want us to focus on floors and dusting, or have specific concerns about pet hair or allergens, we'll adapt our approach. We use non-toxic products and arrive on time without time windows. Call Top Shelf Cleaning at (513) 342-2556 or email simon@topshelfmaids.co to discuss your customized residential cleaning needs today!

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